Resources & Documents

This page contains information regarding products and eligibility that you might find helpful.


Can't find what you're looking for?  Email us at



General Resources

Important benefits information can be found under this Resources page.  In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits questions, and Annual Open Enrollment assistance.  Trained Benefits Specialists are available to answer your questions by calling 866-671-0721.


The HCBE home page is available by clicking here.

State Health Benefit Plan (SHBP)

Locating an In-Network Provider

To locate an In-Network Provider, click the link below for the applicable carrier.


Contact SHBP or Carrier

Contact State Health Benefit Plan at 800-610-1863 or visit the State Health Website

Contact Anthem BlueCross BlueShield at 855-641-4862 or visit them at:

Contact United Healthcare at 888-364-6352 or visit them at

2020 Employee Assistance Program (EAP)

Contact ComPsych Guidance Resources anytime for confidential assistance. 

855-387-9727 (Web ID: ONEAMERICA3)


Contact On Call anytime for travel assistance. 

800-575-5014 US / Canada

603-898-9172 Collect from Other Locations

2021 Employee Assistance Program (EAP)

Contact The Hartford's Ability Assistance Program anytime for confidential assistance. 

800-964-3577 (Web ID: HLF902, Company Name: ABILI)


Contact Generali Global Assistance anytime for travel assistance. 

800-243-6108 US / Canada

202-828-5885 Collect from Other Locations

Identification Number: GLD-09012

2021 Life and Disability

Please contact the Benefits Service Center via phone at 866-671-0721 or via email at if you have questions on the plan provisions.  Certificates will be available after the January 1, 2021 plan effective date.


Locating an In-Network Provider

To locate a participating MetLife provider, visit, and click on "Find a participating dentist" from the first section.  Select the PDP Plus network type and enter your location, and then follow the search instructions.


Contact MetLife

Contact MetLife at 800-942-0854 or visit

2020 Life Insurance

Portability and Conversion Forms

You have the opportunity to continue your life insurance benefit should you terminate employment with Houston County Schools.  You may either port your policy to an individual term life plan or convert your policy to a whole life plan upon termination.  Additional information regarding these two options may be obtained by contacting OneAmerica.

To apply, submit the Portability or Conversion forms to OneAmerica within 31 days of your employment termination date in order to ensure your coverage can continue.  


Contact OneAmerica

Contact OneAmerica at 800-553-5318 or visit

2020 Disability

Please contact the Benefits Service Center via phone at 866-671-0721 or via email at if you would like a copy of the plan certificate for the waiting period specific short term disability policy.