Open Enrollment
Tuesday, October 15 through Friday, November 8
Open enrollment ends on Friday, November 8 at 11:59 p.m. Elections are effective on January 1, 2025 with the first deductions being taken in December 2024.
Even if you are not changing your elections, you are encouraged to complete an active enrollment for 2025. If you are enrolled in the FSA and wish to continue this benefit, an active election is REQUIRED. Click here to see what's changing for 2025.
The 2025 Open Enrollment video is below, and contains important information on your 2025 plan options.
Click the picture below to view the 2025 Annual Open Enrollment Guide and SHBP Decision Guide.
Medical - State Health Benefit Plan (SHBP)
Premiums will increase for all medical plan options in 2025, with a weighted average increase of 6%, depending on the selected Plan Option and Tier.
- For Employee Only coverage, the average monthly increase is $5.83.
- For Family coverage, the average monthly increase is $22.74.
There are no changes to medical plan benefits or coverage options.
You are not required to complete an active election for medical to carry forward to 2025, but this is a great time to access the SHBP enrollment portal to review your enrollment information and print a Confirmation Statement for your records. If you do not enroll, your medical benefits will carry forward to 2025. This includes any applicable tobacco surcharge.
The BeWell wellness program activities and incentive requirements remain the same for 2025. Health activities must be completed by the deadline, and you may earn a total of 480 incentive points for employee only coverage, or 960 incentive points for family coverage. Well-Being Incentive Points are saved in the Sharecare Redemption Center until you choose to redeem them. Members choose how they redeem their points online at the Redemption Center. Members can choose to redeem their incentive points for either 480 incentive points to be applied towards eligibility medical and pharmacy expenses or a $150 Sharecare Rewards Visa Prepaid Card.
Click below to enroll in your SHBP 2025 benefits:
https://myshbpga.adp.com/shbp.
Local Benefits (Non-Medical)
Dental Plan
- No changes to the plan options or benefits
- Rate increase for both dental plans
Voluntary Life Insurance
- No change in employee or child premiums
- Slight increase in spouse life insurance premiums
Your 2024 benefits will continue to 2025 if you do not complete an election, with the exception of the FSA plan. If you are enrolled in the FSA and wish to continue this benefit, an active election is REQUIRED. We encourage you to review your personal information, plan options, and life insurance beneficiary information at this time even if you are not making changes to your voluntary benefits.
Click here to enroll in your 2025 local benefits.
Benefits Service Center Hours
- Monday through Thursday: 8:00 a.m. - 6:00 p.m.
- Friday: 8:00 a.m. - 5:00 p.m.
State Health Benefit Plan - Medical Plan
There are no changes to the medical plan options or benefits for 2025.
All medical plan options will have a premium increase for 2025.
Unused well-being incentive credits will roll over to 2025, even if you change your medical plan. Sharecare will also continue to administer the wellness program.
If you wish to add dependents to your health plan at this time, ADP will contact you by mail and email to request appropriate verification documents. This communication from ADP will include a personalized fax cover sheet with a bar code that must be used when submitting documentation.
Appropriate documentation must be attached to the fax cover page. If you do not receive the request, contact SHBP at (800) 610-1863 to have the request sent to you. Your dependents will not be covered until the documentation is approved.
Sharecare BeWell Information
The BeWell wellness program activities and incentive requirements remain the same for 2025. Health activities must be completed by the deadline, and you may earn a total of 480 incentive points for employee only coverage, or 960 incentive points for family coverage. Well-Being Incentive Points are saved in the Sharecare Redemption Center until you choose to redeem them. Members choose how they redeem their points online at the Redemption Center. Members can choose to redeem their incentive points for either 480 incentive points to be applied towards eligible medical and pharmacy expenses or a $150 Sharecare Rewards Visa Prepaid Card.
Unused well-being incentive credits will roll over to 2025, even if you change your medical plan. Sharecare will also continue to administer the wellness program.
There's Still Time to Earn 2024 Well-Being Incentive Credits
Anthem and UnitedHealthcare Plan Options: Members and covered spouses currently enrolled in Anthem and United Healthcare Plan Options who have not completed the required health actions have until December 2, 2024 to:
Complete all required actions, and submit the Physician Screening Form to earn the well-being incentive points.
If you have questions or need help getting started, visit www.BeWellSHBP.com or contact Sharecare at (888) 616-6411.
2024 Rollover Credits Regardless of what Plan Option you select, all unused well-being incentive credits earned in 2024 will automatically roll over to the 2025 Plan Option you choose during Open Enrollment. SHBP will deposit your unused credits in the incentive account associated with your 2024 plan selection in April 2025. If you remain with the same Medical Claims Administrator and in the same Plan Option in which you were enrolled in 2024, rollover credits will be available immediately.
Telemedicine / Virtual Visits
Telemedicine / virtual visits is a benefit that is available to SHBP members under all Plan Options. Telemedicine allows healthcare professionals to evaluate, diagnose and treat patients using telecommunication technology. Through your plan’s participating telemedicine / virtual visit providers, you will be able to see and/or talk to a participating provider from your mobile device, tablet or computer with a webcam while at home, work or on the go. Please see the Benefits Comparison Charts in the SHBP Decision Guide or contact the Medical Claims Administrators if you have questions. Download the LiveHealth Online (Anthem) or the Virtual Visits (UHC) mobile app today!
Adding a Dependent on your Medical Plan?
If you wish to add dependents to your health plan at this time, ADP will contact you to request appropriate verification documents. This communication from ADP will include a personalized fax cover sheet with a bar code that must be used when submitting documentation.
Appropriate documentation must be attached to the fax cover page. If you do not receive the request, contact SHBP at (800) 610-1863 to have the request sent to you. Your dependents will not be covered until the documentation is approved.
Summary of Benefits and Coverage (SBC) for Plan Options
SHBP provides a Summary of Benefits and Coverage (SBC) for the following Plan Options: Health Maintenance Organization (HMO), Health Reimbursement Arrangement (HRA) and High Deductible Health Plan (HDHP). SBCs include standard information that help you to understand, evaluate and compare the Plan Options as you make decisions about which Plan Option to choose.
The SBCs are available online at www.shbp.georgia.gov and you may request a paper copy of the SBCs free of charge by calling SHBP Member Services at (800) 610-1863.
Important Plan Reminders
All members must provide SHBP with their Taxpayer Identification Number (TIN) for themselves and their enrolled dependents upon enrolling in SHBP coverage. The most common type of TIN is a Social Security Number (SSN), but for individuals who are not eligible for a SSN, members may submit an Individual Taxpayer Identification Number (ITIN) or Adoption Taxpayer Identification Number (ATIN). Failure to submit a TIN will result in a loss of coverage and no refund will be issued.
The requirement to provide a SSN or other TIN is a separate process from Dependent Verification. Dependents whose coverage is terminated due to providing an invalid SSN or no SSN are not eligible for coverage even if they passed the Dependent Verification process as they have failed to provide a valid SSN to SHBP.
Members should provide their dependent’s SSN by entering it directly into the SHBP Enrollment Portal at https://myshbpga.adp.com/shbp/ or by calling SHBP Member Services at (800) 610-1863.
Local Benefit Plan Changes
For the 2025 open enrollment, there will be no changes to the available options or benefits for the dental plan. However, premium rates will increase for both dental plan options. For voluntary life insurance, employee and child premiums will remain the same, while spouse life insurance premiums will have a slight increase.
Your 2024 benefits will continue to 2025 if you do not complete an election, with the exception of the FSA plan. If you are enrolled in the FSA and wish to continue this benefit, an active election is REQUIRED. We encourage you to review your personal information, plan options, and life insurance beneficiary information at this time, even if you are not making changes to your voluntary benefits.
Enrollment Instructions
Enrollment is not required for 2025, except for the FSA plan. If you would like to continue your FSA election, an active election is required.
Medical (SHBP): Log on to https://myshbpga.adp.com/shbp. You will likely need to reset your password. Be sure to print and retain your SHBP Confirmation Statement once you have completed your medical enrollment.
Local Benefits (non-medical): Call the Benefits Service Center at (866)-671-0721 or access the Enroll Now link on the home page of this website.
- Telephonic Enrollment: The Houston County Schools Benefits Service Center is available Monday - Thursday from 8am - 6pm and Friday from 8am - 5pm. You can speak with a trained Benefits Specialist who will answer your benefits questions and complete your enrollment. English and Spanish Benefits Specialists are available to assist you.
- Online Enrollment: Access Enroll Now. Click on “Login” to begin. You will be prompted to enter the email address on file for you and your password. If you cannot remember your password, click on “Forgot your password?” to reset it. Once you have logged in, you will be able to complete your enrollment. You can complete your benefit elections by clicking “Begin Enrollment” and following the prompts.
- You will receive a Confirmation Statement via email following the completion of your enrollment.
Resetting Your SHBP Password
How to Reset Your Password
Step 1: Go to www.myshbpga.adp.com and click "Need help signing in?".
Step 2: Enter the requested demographic information.
Step 3: Follow the instructions to answer a series of security questions*.
Step 4: Create a new password and click "Continue."
* Note: If you do not know the answers to the security questions, contact SHBP Member Services at (800) 610-1863 for assistance in resetting your password. You will have three tries in total to answer the security questions before your account is locked and you must begin the process again.
Open Enrollment Checklists
SHBP Open Enrollment Checklist
► Verify all desired dependents are listed on the Confirmation Page and have a valid Social Security Number (SSN) or other Tax Identification Number (TIN).
► Verify your coverage tier: you only, you + spouse, you + child(ren) or you + family.
► Confirm that the Plan Option selected (shown on the Confirmation Page) is correct based on your selection.
► Confirm that you answered the Tobacco Surcharge question appropriately.
► Confirm that you have clicked "Finish".
► Print Confirmation Page and save for your records.
► Look for new medical plan ID cards to be issued by early January.
Local Benefits Open Enrollment Checklist
► Be sure to confirm your email address by phone or online, during your enrollment.
► Upon completion of your enrollment, you will receive a local benefits Confirmation Statement via email to the email address on record.
► Review your local benefits Confirmation Statement for accuracy and retain it for your records.
► Verify the accuracy of your life insurance beneficiary information.
► Contact the Benefits Service Center if you have any updates or corrections to your local benefits Confirmation Statement.
► You will not receive a new dental ID card unless you make changes to your benefit plan or coverage level. Please contact MetLife to request a dental ID card.
If your address is incorrect in the State Health or local benefits system, login to Employee Self Service (ESS) to update your address with HCSD. ESS is found on www.hcbe.net under the Employee tab. Contact Human Resources at (478) 988-6244 to have your ESS password reset.
Note: You may complete enrollment changes multiple times, but the last option confirmed at the close of OE will be your option for 2025 unless you experience a Qualifying Life Event that allows you to make a change.
Enrollment Sessions
2025 Information Sessions Available:
On-site representatives will be available at the dates and times listed below:
Thursday, October 17: 1:00 p.m. - 6:00 p.m. Transportation Building
Monday, October 21: 8:00 a.m. - 6:00 p.m Ragin Center
Thursday, October 24: 1:00 p.m. - 6:00 p.m. Houston County Career Academy, Room 701
Monday, October 28: 1:00 p.m. - 6:00 p.m. Transportation Building
Thursday, November 7: 1:00 p.m. - 6:00 p.m. Houston County Career Academy, Room 701
